Robert Strong's Blog - Customer Expectations Articles

Don't Be Asleep at the Wheel - Safe Driving Tips

• Robert Strong
• 4/9/2020

The world has changed. It has become more demanding and we are juggling too much. This causes us to become too tired to drive, but we are too busy to realize it. With more people on the road clearly this...

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A Change in the New Vehicle Buying Process

• Robert Strong
• 4/6/2020

A change in buyers has created a change in me. Long gone are the days where sales professionals, like myself, focus heavily on the vehicles we sell.   Don’t get me wrong, we love the cars on...

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Connect With Me by Using My Digital Business Card!

• Robert Strong
• 3/25/2020

My customers are always my number one priority. Ensuring we keep in-touch before, during, and after a vehicle purchase is something I strive to do. I not only want to keep up with how your vehicle is doing, but I want...

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Be In Control of Your Car Buying Experience

• Robert Strong
• 2/24/2020

It is hard to forget the feeling you get when you first receive the keys to your brand-new car! Excitement takes over where anxiousness may have been. The car buying process can be overwhelming but doesn’t have...

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Car Buying Time Well Spent with Me

• Robert Strong
• 2/7/2020

You are not looking for a "Yes Guy” or a “Yes Gal” when car shopping. You really want a salesperson who listens and will help you make an informed, knowledgeable car buying decision. You have no time...

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Customer Service Checklist

• Robert Strong
• 2/3/2020

The phrase "customer service" is used so frequently, it has become overused and undervalued. Every person wants their customer service experience to be memorable. Unfortunately, not every salesperson is ready to...

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